a time to learn about your journey…

Other Things You May Want to Know…

Can I use the telephone to stay in contact with family and friends?

Telephones are available on the Primary Care Treatment Unit for you to use in the evenings to stay in contact with your family and friends. You will be allowed to make a telephone call once you have been admitted, to let your family know that you are settled.  You can use the telephone regularly after you have been in residence for one week.  One ten-minute telephone call per day, Monday through Friday, is allowed.  On Saturday and Sunday, you are permitted to make two ten-minute telephone calls each day.  No incoming calls are allowed.  Family and friends may leave a message for their loved one with the appropriate client code.


All of your incoming mail and packages will be inspected.

When can I have visitors?

Harbor House has visitation every weekend. Primary Care clients must be in residence for a full two weeks before any visitation is permissible.  Visitation for male clients is from 2:00 pm until 3:30 pm on Saturdays; for female clients, from 2:00 pm until 3:30 pm on Sundays.   Guidelines for visitation are as follows:

  • All visitors must be approved by the Treatment Team.
  • No more than three (3) visitors at any given time will be allowed.
  • All visits will be conducted in our dining area. Clients will not be permitted to leave the dining area during visitation, or to accompany their visitors to their vehicles.
  • In order to ensure confidentiality, visitors are not permitted to bring cameras or other recording devises into the building.
  • Pets are not permitted.
  • All items that visitors bring to a client must be inspected by the Treatment Team. Visitors are not allowed to bring homemade food for clients. All food, beverages and cigarettes must be factory sealed.
  • Visitors must follow the guidelines for appropriate attire.
  • Only limited physical contact will be allowed during these visits


Tobacco Use

Harbor House is a smoke free facility. Smoking is not permitted in any building on the campus. There are separate smoking areas for male and female clients. Clients can only smoke during scheduled breaks, and clients that do smoke should bring their own cigarettes.  Harbor House will not provide any tobacco products for clients.

When do we get a pass?

You are eligible for a therapeutic pass once you have been in the Transitional Program for three weeks.

Grievance Procedure

Harbor House encourages you to be an active participant in your treatment. We have remedies in place if you ever feel that you received unfair or questionable treatment. We recommend that you first discuss any concern that you might have with your assigned counselor. If this does not resolve the problem to your satisfaction, then you can request a meeting with the Program Director. If, after this meeting, the problem is still not resolved, then the Program Director will arrange for you to meet with the Executive Director.

Recovery Books

If you do not have the basic recovery textbook, “The Big Book,” Harbor House will provide you with a copy.  Any additional literature available, we will provide to you at cost.

General Information

Clients are expected to attend all lectures, classes, films, group and individual counseling sessions, as well as 12-Step meetings. Clients are also expected to complete all assigned lessons on time.   Morning wakeup is at 6:00 a.m. during the week and 7:30 a.m. on weekends.   Following wakeup, clients should make their bed, tidy their room and attend to meditation, medication and chores before breakfast.   Naps are only allowed on Saturday and Sunday afternoons after lunch.   Lights out is at 10:00 p.m. during the week and 11:30 p.m. on the weekends.

Residents should attend all meals and perform daily assigned therapeutic household chores.  Personal cleanliness and grooming should be attended to, and showers must be taken before breakfast in the mornings, or after the last activity of the evening.  Residents are expected to wash their own clothes, and no food or drinks are allowed in bedrooms.

Verbal or physical violence and destruction of property will not be tolerated. Physical aggression and/or treats of aggression are grounds for immediate discharge. Residents are not to engage in dangerous or destructive behavior such as pushing, shoving, wrestling, horseplay, hurtful jokes, stealing, gambling or throwing objects.   The use of profanity is prohibited.

Cameras are strictly forbidden on the premises.

Fraternizing (an intimate association with same or opposite sex clients) is grounds for immediate discharge. This includes any inappropriate contact such as kissing, petting, holding hands, back rubs and sex.

Verbal and/or written communication between the residents of the Male program and the Female program (including telephone calls, letters or notes) is forbidden and constitutes grounds for discharge. Residents who are approached with flirtatious (or any other type of illicit behavior) will be expected to refuse to participate, to bring it to the attention of a staff member and to discuss it in group counseling.

Alcohol or drugs not prescribed by a physician are not permitted on the premises. The staff are permitted to order a drug screen and/or to conduct a room search at any time and for any reason. Individuals under the influence of alcohol and/or drugs will not be permitted on the premises.


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5354 I-55 South Frontage Road East Jackson, Mississippi 39272

p: 601-371-7335
f: 601-371-3217

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